Voted Best of the Best by the editors of kit.ca !!
Our plush, quick drying bath towels are the definition of bath luxury. Made from 100% single ply long-staple cotton, and woven using 600 GSM Zero Twist construction, the end result is both incredibly soft and highly durable.
Product Details
Bought complete sets for staff for Xmas, the product is luxurious and absorbent.
Customer service outstanding! Came wrapped in tissue and boxed for a great presentation.
I loved my Envello Towels!
Until after about 6 months, they started to smell like mould. I contacted customer support and they suggested different washing machine styles and tactics to dry the towels.
They stunk so bad not even the dog liked it!
So unfortunately our super plush Envello towels, after 1 year are gone.
Would only recommend if you upgrade your towels regularly.
Give it a 1 year challenge, see what you think!
Hi Ravi,
Thank you for taking your time and providing valuable feedback and letting us know about the issue with your purchase.
We apologise that our product did not satisfy your expectations. We set a high standard for ourselves and we want our customers to be happy.
Envello offers a 45 day return guarantee on most of our products, in this case, because it has been a year since you made your purchase, it is impossible for us to determine the cause of the smell. Whether it came from the towels itself or from other external factors.
The towels are soft and plush very absorbent! They were a little smaller than I prefer but otherwise great! I love that the company is environmentally responsible and Canadian.
Great product-plush, soft, absorbent and stand up well to washing without losing their softness. Very happy with this purchase.
I just received the package - quickly delivered and nicely packaged - but the colour is and should definitely be labelled blue-grey or vis versa. It is not a real grey and I am really disappointed. The towels and sheets don't match either my bathroom or my bedroom. The quality seems fine and I will update this when I have used them for a while but just be careful on colour selection.
Hello Peg, We're sorry to hear that you are disappointed in the colour of both our sheet set and towels. We do label the towels as 'light blue' on the website but it's always a challenge to faithfully photograph and describe colours exactly. We have a 45 day customer satisfaction guarantee, so will happily take both the towels and the sheet set back. We will reach out to you directly today.